BTS2

Employment

Data Entry & Operations Assistant- San Antonio, TX

Position Summary

We are seeking a detail-oriented and organized Data Entry & Operations Assistant to join our team. The ideal candidate is dependable, accurate, and able to manage multiple tasks in a fast-paced environment. This role is responsible for entering and maintaining data, organizing files, and supporting the administrative team to ensure information is accurate and up to date. In addition to office responsibilities, this position will also assist field personnel as needed, which can include outdoor work, manual labor, and lifting or moving materials and equipment.

Responsibilities

  • Enter data into company software and databases with a high level of accuracy.
  • Update customer and project information as needed.
  • Organize and maintain digital and physical files.
  • Scan, upload, and index documents.
  • Answer phones and provide administrative support when needed.
  • Assist with field operations as needed, including transporting materials, organizing job sites, and supporting crews with various tasks.
  • Perform occasional outdoor work and manual labor, including lifting, carrying, and moving equipment or materials.
  • Maintain confidentiality of sensitive information.
  • Perform other clerical, administrative, and operational duties as assigned.

Qualifications

  • Previous data entry or administrative experience preferred.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office, particularly Excel and Outlook.
  • Ability to learn new software quickly.
  • Strong written and verbal communication skills.
  • Ability to work independently while also contributing to a team environment.
  • Ability to perform physical tasks, including lifting up to 50 pounds, standing for extended periods, and working outdoors in varying weather conditions when required.
  • Willingness to support both office and field operations as business needs dictate.
  • To apply, click here.

Mitigation Technician- Austin, TX

We are seeking a detail-oriented and dependable Mitigation Technician to join our restoration team in Austin. The ideal candidate will assist in responding to water and storm damage emergencies. This role involves using specialized equipment and techniques to mitigate damage, protect property, and prepare for the restoration process.

  • Respond promptly to emergency calls for water, fire, or mold damage.
  • Assess damage and determine appropriate mitigation procedures.
  • Set up and monitor drying equipment such as air movers and dehumidifiers.
  • Perform demolition, removal of affected materials (drywall, flooring, insulation, etc.), and site cleanup.
  • Document job progress using photos, notes, and moisture readings.
  • Utilize Xactimate software to write accurate mitigation estimates.
  • Follow all safety and industry standards, including IICRC guidelines.
  • Maintain cleanliness and organization of vehicles and equipment.
  • Communicate effectively with team members, supervisors, and customers.
  • Assist in maintaining inventory and readiness of mitigation supplies and equipment.
  • Must have a clean background check and driving record.
  • IICRC certifications required: Water Restoration Technician (WRT) and Applied Structural Drying (ASD).
  • To apply, click here.

Property Claims Adjuster-Austin, TX

Role Overview
We are seeking an experienced estimator to generate, review, and organize repair estimates in Xactimate and Corelogic while collaborating closely with our field teams and internal office staff.

Job Responsibilities

  • Produce, review, and upload accurate initial and supplemental insurance restoration estimates in Xactimate and Corelogic.
  • Produce, review, and generate change orders while applying critical thinking to ensure accuracy and completeness.
  • Document and monitor file assignments, statuses, and project progress using company software and strong problem-solving skills.
  • Track timelines for pending or complex issues and provide timely status updates in Xactimate and Corelogic.
  • Understand and apply guidelines for multiple TPA network programs.
  • Communicate with supervisors, field crews, and office staff to ensure timely completion of tasks and estimates.
  • Initiate and manage formal communications with insurance carriers, agents, TPAs, and clients regarding estimate and repair matters.
  • Research and interpret federal, state, and local building codes and jurisdictional compliance requirements.
  • Utilize Google and Microsoft suite to track and monitor field inspections, estimate uploads, onsite work crews, and change orders.
  • Contact local subcontractors and vendors to request bids, estimates, and supporting documentation.

Required Skills & Qualifications

  • Maintain and demonstrate advanced knowledge of Xactimate and XactAnalysis (2+ years required).
  • Advanced proficiency in Xactimate, XactAnalysis, and property restoration estimating.
  • Knowledge of residential and commercial construction methods and restoration practices.
  • Strong understanding of insurance terminology, principles, and processes.
  • Familiarity with CoreLogic/Symbility estimating software (preferred).
  • Familiarity with DocuSketch, CompanyCam, Matterport, and MICA software (preferred).
  • Highly proficient computer skills with the ability to learn new systems quickly.
  • Excellent attention to detail and organizational abilities.
  • Strong analytical thinking, problem-solving, and time management skills.
  • Exceptional written and verbal communication skills.
  • Ability to work both independently and collaboratively.
  • Proven strong work ethic.
  • To apply, click here.